Release 0.3

Signed-off-by: Marc Ahlgrim <marc@onemarcfifty.com>
2022-07-22 12:50:06 +02:00
parent e58ba3a745
commit 6e35d9e064
15 changed files with 497 additions and 173 deletions
@@ -0,0 +1,79 @@
+import discord
+import traceback
+import config
+
+# ############################################
+# the Support() class is a modal ui dialog
+# that helps you create a thread in a 
+# selected channel. It asks for a title
+# and a description and then creates
+# a Thread in the config.CONFIG["SUPPORT_CHANNEL_ID"]
+# channel. It also sends a message to the
+# config.CONFIG["IDLE_MESSAGE_CHANNEL_ID"]
+# in order to notify everyone that a
+# new support message has been created
+# ############################################
+
+
+class Support(discord.ui.Modal, title='Open a support thread'):
+
+    # This will be a short input, where the user can enter a title
+    # for the new thread 
+
+    theTitle = discord.ui.TextInput(
+        label='Title',
+        placeholder='a catchy title for the issue',
+    )
+
+    # This is a longer, paragraph style input, where user can submit 
+    # a description of the problem
+
+    theDescription = discord.ui.TextInput(
+        label='Describe the problem',
+        style=discord.TextStyle.long,
+        placeholder='Type in what the problem is...',
+        required=False,
+        max_length=300,
+    )
+
+    # ############################################
+    # on_submit is called when the user submits the
+    # Modal. This is where we create the thread
+    # and send all related messages
+    # ############################################
+
+    async def on_submit(self, interaction: discord.Interaction):
+
+        # first let's find out which channel we will create the thread in
+        theGuild = interaction.guild
+        theChannel : discord.TextChannel
+        theChannel = theGuild.get_channel(config.CONFIG["SUPPORT_CHANNEL_ID"])
+
+        if not (theChannel is None):
+            try:
+                # we send a message into that channel that serves as "hook" for the thread
+                # (if we didn't have a message to hook then the thread would be created
+                # as private which requires a boost level)
+
+                xMsg= await theChannel.send (f"Support Thread for <@{interaction.user.id}>")
+                newThread=await theChannel.create_thread(name=f"{self.theTitle.value}",message=xMsg,auto_archive_duration=1440)
+
+                # next we want to post about the new "ticket" in the IDLE_MESSAGE_CHANNEL
+
+                theChannel = theGuild.get_channel(config.CONFIG["IDLE_MESSAGE_CHANNEL_ID"])
+                if (not (theChannel is None)) and (not (newThread is None)):
+                    xMsg= await theChannel.send (f'I have created a **Support Thread** on behalf of <@{interaction.user.id}> :\n\n <#{newThread.id}> in the <#{config.CONFIG["SUPPORT_CHANNEL_ID"]}>\n\nMaybe you could check in and see if **you** can help ??? \nMany thanks !')
+                    xMsg= await newThread.send (f'<@{interaction.user.id}> describes the problem as follows: \n{self.theDescription.value} \n \n please tag the user on your reply - thank you!' )
+            except Exception as e:
+                print(f"Support Error: {e}")
+
+        # last but not least we send an ephemeral message to the user
+        # linking to the created thread
+
+        await interaction.response.send_message(f'Your Support Thread has been created here: <#{newThread.id}> Please check if everything is correct.\nThank you for using my services!', ephemeral=True)
+
+    async def on_error(self, interaction: discord.Interaction, error: Exception) -> None:
+        await interaction.response.send_message('Oops! Something went wrong.', ephemeral=True)
+
+        # Make sure we know what the error actually is
+        traceback.print_tb(error.__traceback__)